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Life OS · DIGITAL SERVICES

Refund Policy

This policy explains the refund terms that apply to Life OS digital services and subscriptions.

Last updated: October 3, 2026

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1. 15-day free trial before payment

Life OS offers a 15-day free trial before the first paid period. This period allows the customer to evaluate the service, its features and suitability before continuing with a paid monthly subscription.

2. Monthly subscription and payments already made

After the free trial period, the subscription is billed monthly. A monthly period that has already been paid for and activated is normally non-refundable, including in cases of change of mind, non-use or partial use of the service.

This rule never limits any mandatory consumer rights provided by law. When a refund, cancellation or termination is required by applicable law, Life OS will comply with that obligation.

3. Cancellation of future renewals

The customer may cancel the subscription to prevent future renewals. Access normally remains active until the end of the period already paid for, after which it is disabled. Unless otherwise required by law, cancellation does not result in a refund of the monthly period already paid.

4. Cases that may be reviewed

Life OS will review, among other things, requests involving:

  • a duplicate charge;
  • an unauthorized payment or suspected fraud;
  • an amount charged that does not match the accepted offer;
  • a paid service that was not activated or delivered because of an error attributable to Life OS;
  • any situation in which applicable law provides a right of cancellation or refund.

Depending on the circumstances, Life OS may correct the billing, restore the service, issue a credit or provide a refund when justified or required.

5. Billing-related request

The request must contain enough information to identify the transaction, including the account holder’s name, account email address, approximate date and nature of the issue. Life OS may request reasonable additional information to verify the transaction and prevent fraud.

Contact : lifeos.support@riselivteam.com

6. Chargebacks and disputed transactions

When a payment is subject to a chargeback, cancellation or refund, access related to that transaction may be suspended or adjusted. Commissions, credits or benefits directly tied to a reversed transaction may also be reversed so records reflect actual and final sales.

7. Compliance with consumer protection laws

This policy applies subject to all mandatory legal provisions. It does not remove or reduce any right that a consumer cannot legally waive.

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